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Regulations

Accounts and Payment Services in HUBFX and HUBPYWALLET are powered by Hubpy Services, provided by The Currency Cloud Limited, Currencycloud B.V, The Currency Cloud Inc.


Regulation Information:

 CANADA

The Currency Cloud Limited is authorized by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) for the issuing of electronic money with Money Services Business (MSB) registration number M14700991.

 THE NETHERLANDS

Currencycloud B.V. is authorized by De Nederlandsche Bank (DNB) for the issuing of electronic money with Relation number DNB: R142701.

 UNITED KINGDOM

The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 and the Payment Services Regulations for issuing of electronic money and the provision of payment services with FCA registration number 900199.

 UNITED STATES

Services may be provided in the United States under sponsorship by Community Federal Savings Bank, to which The Currency Cloud Limited is a service provider, or by The Currency Cloud Inc., pursuant to the money transmitter regulations of the various States where it is licensed. NMLS ID: 1428924.

The Currency Cloud Inc. is registered with FinCEN under registration number 31000112572477, and is licensed for money transmission in the following states.

STATEREGULATOR AGENCYLICENSE
AlaskaDivision of Banking & Securities500 W. Seventh Ave, Suite 1850 Anchorage, AK 99501907-269-814011235
AlabamaState Banking Dept of ALP.O. Box 4600, Montgomery, AL 36103-4600
334-242-3452
SC-547
ArizonaArizona Department of Financial Institutions2910 N 44th Street, Phoenix, AZ 85018945826
ArkansasArkansas Securities DeptHeritage West Building 201 East Markham, Suite 300, Little Rock, AR 72201
501-324-8688
112326
CaliforniaCalifornia Department of Financial Protection and Innovation1515 K Street, Suite 200, Sacramento, CA 95814
1-866-275-2677
2658
ConnecticutConnecticut Department of Banking Consumer Credit Division260 Constitution Plaza, Hartford, CT 06103-1800
860-240-8206
MT-1428924
ColoradoColorado Department of Regulatory Agencies1560 Broadway, Suite 925 Denver, CO 80202500255
DelawareDelaware Office of the State Bank Commissioner 555 E. Loockerman St, Ste 210, Dover, DE 19901302-739-4235026473
District of ColumbiaDC Dept of Insurance, Securities and Banking Bureau810 First Street NE, Suite 701, Washington, DC 20002
202-727-8000
MTR-1428924
FloridaFL Office of Financial Regulation200 East Gaines St., Tallahassee, FL 32399
850-410-9895
FT230000163
GeorgiaGeorgia Department of Banking and Finance2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565770-986-163359870
IdahoID Dept of FinanceConsumer Finance Bureau/Securities Bureau 800 Park Blvd Ste 200, Boise, ID 83712
208-332-8000
MTL – 188
IllinoisIllinois Dept of Financial and Professional Regulation Division of Banking100 W. Randolph Street 9th Floor, Chicago, IL 60601
844-768-1713
MT.0000313
IndianaIN Dept of Financial Institutions, Consumer Credit Division30 South Meridian Street, Suite 300, Indianapolis, IN 46204
317-232-3955
IowaIowa Division of Banking200 E. Grand Avenue, Suite 300, Des Moines, IA 50309
515-281-4014
2015-0192
KansasOffice of the State Bank Commissioner700 SW Jackson, Suite 300, Topeka, KS 66603785-296-1744MT-0000312
KentuckyKentucky Department of Financial Institutions1025 Capital Center Drive, Suite 200, Frankfort, KY 40601
800-223-2579
SC361499
LouisianaLouisiana Office of Financial Institutions Non-Depository Division PO Box 94095, Baton Rouge, LA 70804-9095
225-925-7762
41933054F
MassachusettsMassachusetts Division of Banks Non-Depository Institution Supervision Unit1000 Washington Street, 10th floor Boston, MA 02118-2218617-956-1500FT1428924
MaineMaine Bureau of Consumer Credit Protection Bureau of Consumer Credit Protection35 State House Station, Augusta, ME 04333
207-624-8527
NMT1449384
MarylandMaine Bureau of Consumer Credit Protection Bureau of Consumer Credit Protection500 North Calvert Street, Suite 402, Baltimore, Maryland 2120212-1428924
MichiganMichigan Department of Insurance and Financial Services530 W. Allegan St. 7th Floor, Lansing, MI 48933877-999-644MT0021415
MinnesotaMinnesota Commerce Department85 7th Place East, Suite 280, Saint Paul, MN 55101651-5391703MN-MT-1428924
MississippiMississippi Dept of Banking and Consumer FinanceMortgage Division, PO Box 12129, Jackson, MS 39236
800-844-2499
2877
MissouriMissouri Division of FinancePO Box 716, Jefferson City, MO 65102
573-751-4243
MO-19-7884
MontanaMontana Division of Banking and Financial Institutions301 S. Park Ave, Suite 316 Helena, MT 59601
406-841-2920
NebraskaNebraska Department of Banking and FinancePO Box 95006, Lincoln, NE 68509
402-471-2171
1428924
New HampshireNew Hampshire Banking Department53 Regional Drive, Concord, NH 0330122171-MT
New JerseyNew Jersey Department of Banking and Insurance20 West State Street, 8th Floor Trenton, NJ 08608 609-292-72721803539 C22
New MexicoNew Mexico Financial Institutions Division Mortgage Unit2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504) Sante Fe, NM 87505
505-476-4519
5079241
North DakotaNorth Dakota Department of Financial Institutions – Consumer Division2000 Schafer Street, Ste G, Bismark, ND 58501701-328-9933MT103257
OhioOhio Division of Financial Institutions / Division of Financial Institutions Consumer Finance Licensing 77 South High Street, 21st Floor, Columbus, OH 43215614-728-8400MT 100-116
OklahomaOklahoma Dept of Consumer Credit Licensing3613 NW 56th Street, Suite 240 Oklahoma City, OK 73112
405-521-3653
OKDOB001
OregonOregon Division of Financial Regulation350 Winter Street NE, Room 410, Salem, OR 97301
503-378-4140
MTX-30173
Rhode IslandState of Rhode Island Department of Business Regulation / Division of Banking 1511 Pontiac Avenue, Building 69-2, Cranston, RI 02920401-462-950320183673MT
South CarolinaSouth Carolina Consumer Finance Division of the Board of Financial Institutions1205 Pendleton Street, Suite 306 Columbia, SC 29201-3756
803-734-2020
South DakotaSouth Dakota Division of Banking1601 N. Harrison Avenue, Pierre, SD 57501MT-2143
TennesseeTennessee Department of Financial Institutions312 Rosa L. Parks Ave, 26th Floor, Nashville, TN 37243615-741-03511428924
UtahUtah Division of Real Estate160 East 300 South, Second Floor, Salt Lake City, UT 84111
801-530-6297
133
VermontVermont Department of Financial Regulation Banking Division 89 Main Street Montpelier, VT 05620-3101802-828-3307MT 100-116
WashingtonWashington Department of Financial Institutions Division of Consumer ServicesPO Box 41200, Olympia, WA 98504-1200360-902-8703550-MT-111765
WisconsinWisconsin Dept of Financial Institutions201 W. Washington Ave, 5th Floor Madison, WI 53703
608-261-7578
West VirginiaWest Virginia Division of Financial Institutions900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302-3542304-558-2294WVMT-1428924
WyomingWyoming Division of BankingHerschler Building, 3 West, 122 West 25th Street, Cheyenne, WY 82002
307-777-7797

ALASKA

ALASKA DIVISION OF BANKING & SECURITIES

For Alaska residents only:

If your issue is unresolved by The Currency Cloud Inc., (646) 593-8724, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

CALIFORNIA

CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight:

Department of Business Oversight Consumer Services 1515 K Street, Suite 200 Sacramento, CA 95814 Tel: 1-866-275-2677 Email: consumer.services@dbo.ca.gov

COLORADO

COLORADO DIVISION OF BANKING

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT:

  • You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
  • If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:

All complaints must be submitted in writing . Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website: https://banking.colorado.gov/industry/money-transmitters

FLORIDA

FLORIDA OFFICE OF FINANCIAL REGULATION

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL 32399-0376 Tel: 1-800-848-3792

ILLINOIS

ILLINOIS DEPARTMENT OF FINANCIAL AND PROFESSIONAL REGULATION

For consumer complaints, please contact:

Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 Tel: 1-855-351-2274

INDIANA

INDIANA DEPARTMENT OF FINANCIAL INSTITUTIONS

The Currency Cloud Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

MARYLAND

MARYLAND STATE BANK COMMISSIONER

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding The Currency Cloud Inc., at:

500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.

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